Blog

Team Work – Ten Qualities

Assuming you had the opportunity to start a new team and could select anyone from your organisation to be on it, who would you pick? What factors, apart from the right technical skills, should you use to select your team members? (more…)
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Becoming A Sales Manager

'Your manager is leaving … you’ve been in sales for years and do a good job, so we will make you the new Sales Manager. I'm sure you'll be fine at it.'” This is an all too common scenario for many newly promoted sales leaders, but managing people, especially sales people, requires quite a different…
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How Many People Can A Manager Supervise?

Whilst managing a small team should not cause too many problems, if your team is too big then you may struggle to manage them effectively. However, the maximum size of team that a competent manager can manage, known as the span of control, is not a fixed entity - it depends on a number of…
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Communicating With A Remote Team

Communicating effectively is hard enough when you work in the same location as your team. It is made even harder if your team works remotely. So what platform should you use in which situation? (more…)
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Negotiation

When we hear the word “negotiation” most of us think of high-powered deals being hammered out: a powerful sport figure’s agent demanding more money for his client, a peace accord in the Middle East, a pay increase for a union's members. The atmosphere is tense, the participants are tough and the stakes are high... (more…)
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Managing A Remote Team – What Skills Do You Need?

More and more managers are finding themselves responsible for managing people who work remotely. This requires a different skill set to managing a traditional team of people. So what skills does the remote team manager need to develop or improve? (more…)
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7 Management Mistakes

People, research has shown, do not leave a company they leave their manager. The reason for this is that too many managers have not been given effective training to teach them how to lead people. Such managers typically make 7 fundamental mistakes that ultimately lead to their good employees quitting. (more…)
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Do Your Staff Want to Fire You?

According to a recent Gallup poll, 25% of employees would, if they had the power to do so,  fire their manager. 47% of them distrusted their senior management team and 75% reported that the single most stressful aspect of their job was their immediate line manager. So what is going wrong? (more…)
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Learning To Manage Difficult Conversations

The best way to deal with people problems in the workplace is for the line manager to tackle them early and effectively nip the problem in the bud. Yet many managers feel anxious when it comes to having these conversations with the “difficult” people they manage. (more…)
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Managing Your Stars

"Stars" are people within your team who consistently turn in good performance; they are your high flyers. The problems that these stars present at performance review time are different from the issues posed by employees who are under-performers or “stuck” performers. Managing your stars' performance is not about how to tease out even more of…
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