Job Vacancies

We are a well-known name within the training industry – and it’s all thanks to our incredible team and the wonderful work they do for our clients.

We are currently recruiting for a JUNIOR COURSE ADMINISTRATOR

The position is at our Head Office, Chipping Norton.

The role involves a varied range of tasks and responsibilities and would suit someone at the start of their career.

Typically regular tasks are as follows:

  • Answering inbound customer enquiries.
  • Organising training courses - liaising with customers, venues and tutors.
  • Course booking administration - including sending out joining instructions and updating customer records.
  • Collating materials for courses - including printing and proof reading course support materials and creating PowerPoint presentations.
  • Helping to produce new course support materials.
  • Updating website content.
  • Greeting visitors to the office.
  • Preparing and setting up training rooms - including organising refreshments and catering requirements for courses held at our own training centre.
  • Contacting customers to inform them of new courses and special offers.
  • Liaising with suppliers.
  • Helping to prepare and send promotional marketing materials.
  • Typing and proof reading of customer proposals.

The role is constantly evolving and these duties will change over time in line with business requirements.

The person we are seeking must have the following qualities:

  • A clear speaking voice with warm telephone manner
  • Computer Literacy - Good knowledge of Microsoft Word, PowerPoint and Excel Spreadsheets.
  • Typing skills (minimum 35 WPM) and office administration experience.
  • Ability to work accurately with attention to detail.
  • A willingness to train and develop both their existing and new skills.

The candidate would have an advantage if:

  • Sales experience
  • Experience of Adobe Captivate
  • Previous, or current, employment in a similar position.

Further Criteria:

  • Live within ten mile radius of Chipping Norton.
  • Due to the fact that we have customers regularly visiting the office, we have a dress code – smart office clothes. Jeans, shorts or other casual wear are not permitted.
  • Staff are expected to be able to take initiative and work independently as well as part of the team.
  • All employees are encouraged to undertake development training.
  • Responsibility for work quality lies with the individual and high standards are expected.

Employment Details:

  • This is a junior position and the starting salary will be between £12,000 and £13,500 depending on age and experience.
  • Working hours: 37 hours per week (9:00am to 5:00pm Monday to Friday.)

 To Apply:

In the first instance, please forward your cv to

Equality Statement

The Spearhead Training Group is committed to equal opportunities and anti-discrimination in its policies and practices. It will not discriminate against groups or individuals on the grounds of colour, ethnicity, race, nationality, sex, marital status, disability, sexuality, class, age, language, career’s responsibilities or religion.

The group will ensure that its offices are fully accessible and will encourage and persuade its key partners to do likewise.

This group will strive to become anti-discriminatory and inclusive of communities and groups that have traditionally been marginalised in society.