Supervisor Course Training Materials

What is included:

The training course materials for this 2-day supervisor programme contain the following:

  • Trainers guide and synopsis
  • PowerPoint*TM slides for every key subject
  • 25 delegate exercises plus additional review handouts
  • Course notes for reference material
  • Course certificate template
  • Delegate assessment template
  • Front cover sheet template
  • Course details template - objectives and contents


These training materials provide a two-day programme for supervisors. The training materials are ready to use but can also be easily tailored by you.

The training materials cover all aspects of the supervisor role and how to achieve a high level of performance. This programme is specifically for supervisors who manage people and still work as part of a team.

Many of the common difficulties faced by supervisors are addressed and your learners will have the opportunity practice the key points during the practical exercises the programme includes, giving them ideas and confidence in how to approach this very challenging job.

Programme Outline

Defining supervisor role
The responsibilities of supervisors
Expectations of your team
Effective teams
Core skills
Supervisor versus team member
The actions of good supervisors
Managing productivity and quality
Setting performance dimensions
Monitoring performance
Setting goals and objectives and standards
Work allocation
Effective delegation
Giving clear instructions
Keeping control
Giving staff feedback – praise and criticism
Actions to create a motivating working environment
- Applying motivation in the workplace
Dealing with different types of staff
- Individual strengths and weaknesses
- How to get the best from each type
Managing difficult situations
Resolving people problems
Reducing disciplinary problems
Conducting performance reviews
Your role in developing people
Identifying individual training and development needs
Training on-the-job
Personal communication skills
Effective team communications
Leading team briefings and meetings
Action planning

Exercises & Handouts

The following exercises and handouts are included:

  1. The supervisor’s role and responsibilities
  2. Supervisor v team member – the differences
  3. Monitoring performance
  4. Monitoring methods
  5. Setting objectives including review answers handout
  6. Work allocation case studies including review answers handout
  7. Delegation - assessing your ability
  8. Keeping control and giving feedback case studies including review answers handout
  9. Motivation case studies including review answers handout
  10. Motivation checklist
  11. Day 1 action plan
  12. Planning steps handout
  13. Personality styles questionnaire and score sheet
  14. Dealing with different personality styles
  15. Dealing with difficult situations case studies including review answers handout
  16. Reducing disciplinary problems
  17. Identifying training needs
  18. Effective communication
  19. Managing team briefings
  20. Meetings preparation
  21. Review questionnaire
  22. Action plan

Spare additional bonus exercises

  1. Giving praise
  2. Giving criticism
  3. Staff motivation needs
  4. Transition to supervisor
  5. Improving your team
  6. Becoming a supervisor



Programme Title: Supervisor Skills
Training Duration: 2 days
Price: £349 + VAT
Target Audience: All supervisors.

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