Blog

Changing Poor Time Management Habits

One of the biggest challenges many people face is changing their unproductive time management habits. Here are 3 techniques our trainers use to enable people to change their poor work habits. (more…)
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Engaging the 65%

In a previous blog article we identified that most managers find it hard to delegate to the 60-65% of their team who, according to Festo’s 3-Dimensions of Employee Engagement model, will not be engaged. But where there is poor delegation then you can be sure that there will be a price to pay further down…
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Getting Sales Referrals

Personal recommendations and referrals are the most powerful route to making sales appointments with new customers – but is also the technique least used by most sale people. What can you do to get referrals? (more…)
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Agile Learning

Many organisations seek to achieve an agile learning culture – that is a culture where individuals continually learn and grow together. The ultimate aim of an agile learning culture is to improve business performance by building the capability of the organisation to solve problems and facilitate new ways of working. Newly released research from the…
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Train Your Managers – Engage Your Staff

Have your staff come back from their holiday with a smile on their face, or do they look like they would rather be anywhere else but at work? Immediately after a holiday is a great time to check out the level of employee engagement. This is especially important as some recent research by Investors in…
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What Makes a Good Customer?

If you are a sales professional or a Sales Manager, then the start of the year is the time to refocus your selling efforts. So do you know who you should be targeting as possible new customers in 2018? (more…)
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Personality Types at Work – Part 2

In a previous blog we looked at four of the nine common personality types managers can expect to come across at work. In this blog we look at the final five types, with tips on how you can get the best out of them. (more…)
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Personality Types at Work – Part 1

As a manager your aim is to understand each team members’ personality so that you can adapt your management style and keep them motivated and productive. To help you, here are the first four of the nine most common personality types you can expect to come across at work. (more…)
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Managing Different Personalities in Your Team

Every work place is made up of a range of people who are different in many ways. Each person has unique strengths, weaknesses and personality traits that make the work place an interesting place to be. From the manager’s perspective, learning to work effectively with people who are different to your self is often the…
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The Sales Persons Role In Debt Collection

Many sales people consider their job is done when they close a sale and take an order from their customer. But the sale is not really closed until your company has been paid for the goods or services you have sold! (more…)
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