Category Archives: Management Articles

Why Managers Run Out of Time

Managers are charged with achieving results through the efforts of the team of people they directly supervise. Yet many managers complain that they never have time to do what they need to do, even though their staff are typically running out of work Why does this happen? (more…)
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Valuing Sales Support

Providing good after-sales support to your customers is expensive! Any services you provide should, therefore, contribute to both increasing your customer’s satisfaction and giving your company a real competitive advantage. (more…)
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Appraisal Skills For Managers

Constant communication between the manager and their team members about targets and expectations is becoming increasing important for successful professional team work. (more…)
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Is One-To-One Coaching Required?

A key part of the sales manager’s responsibilities is to support their sales team in making profitable sales. One way of doing this is to arrange joint visits with each of your sales people to customers and then to use these opportunities to uncover any poor sales techniques or personal behaviours that are limiting the…
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5 Ways To Encourage Problem Solving

One of the real benefits of team work is that it brings together people with diverse views, skills and experiences. The team leader needs to learn how to promote the creativity and problem solving abilities of their team members so that the full potential of the team is unleashed. (more…)
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What Motivational Managers Do

Line managers are key to employee motivation. People, as the saying goes, do not leave companies they leave managers. So what can you do to improve motivation in the team you manage? (more…)
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Leadership and Engagement

The result of the EU referendum and the subsequent elaection has led to unrest in all political parties. Leaders in all areas of life – be it politics, sport or business are directly responsible for creating the culture in the team they lead and this culture directly affects engagement. (more…)
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Preventing Conflict At Work

Un-managed conflicts in the workplace are expensive. A "trench warfare" situation can quickly develop as the working atmosphere disintegrates. Productivity is stifled and senior management may have to step in to control the situation. At the end of the day, the organisation's customers also suffer - either directly or indirectly - from the effects of…
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Using Bonuses To Reward Superior Performance

Managers often ask whether they should be using a bonus scheme to reward the people in their team who are their good performers. Many organisations do have such schemes and they can work well. However, if you are considering introducing one, then there are five important points to consider. (more…)
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Five Effective Leadership Behaviours

Successful managers, who we define as those who make a positive contribution towards their organisations performance, share common leadership behaviours. These  characteristics are the same irrespective of the type or size of organisation the managers work for. (more…)
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