Recent Posts by Spearhead Training

Avoiding Employment Tribunals

The number of employment tribunals, which are the employees last resort in cases of disputed disciplinary or grievance, has jumped 90% in the past year. What is going wrong? (more…)
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Maintaining Motivation Levels In Your Team

Many managers think that to motivate people they must offer tangible rewards (such as an incentive scheme) and that the bigger the incentive they offer the more motivated their people will be. However, there is plenty of research out there that challenges this belief. (more…)
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One of the growing trends in learning and development is the use of microlearning. So in this article we look at what this is and how to make best use of it to improve business performance. (more…)
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Better Communication

The ability to be a good communicator is a critical business skill. However, according to a survey by Teja Jadhav (from the the University of Findlay) and Shiv K. Gupta (from the University of Findlay) 41% of people thought the biggest mistake their manager makes is inappropriate communication. So what are the problems that lead…
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Providing Effective Compliance Training

The process of educating your employees on the laws, regulations and company policies that apply in their day-to-day jobs is known as compliance training. The aim of compliance training is to ensure that the company (through the actions of its staff) obeys all of the legal laws and regulations that relate to how it must…
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Understanding the Concept of a Preferential User

One of the fundamentals of any successful business is the concept of continuously improving business performance. For companies that produce tangible products this concept of continuous improvement is particularly important. Such companies must invest heavily in the field of product development, because without such improvements the products they produce today will be quickly superseded by…
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Marketing Activities for Salespeople

A lot of marketing is about collecting information that is then used to make decisions that will improve business performance. Rather than rely on the marketing department to provide data, the sales person can easily do a lot of basic marketing research themselves. (more…)
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The Root Cause of Conflict

Nobody likes conflict at work, yet 4 out of 10 UK employees report being involved in some form of interpersonal conflict at work in the last 12 months (CIPD survey of 2,193 people). So what is causing this and how can managers improve the situation? (more…)
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Training Trends for 2018

According to recent research carried out by City & Guilds, 87% of employers struggle to recruit staff who have the skills they need and, of these, 38% highlight management roles as the hardest to fill. So what skills are missing? And what can you do about it? Results from a global survey carried out by…
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