Recent Posts by Spearhead Training

Supporting The Next Generation of Leaders

A successful manager makes decisions that affect their team, and their output, but a successful leader makes decisions that will affect the company’s future. Are you doing enough to support this transition from tactical manger to strategic leader? (more…)
Read more

Designing a Training Course: Part 2

In part one of “designing a training course” we looked at three things you need to consider before starting designing materials for your training course. In this blog we look at how people learn. This information is vital if the training you design is going to make a difference. (more…)
Read more

Are Your Staff Happy?

Managers know that happy and engaged staff are more productive. If your staff are unhappy and not engaged , your organisation will suffer. You will have higher staff turnover and absenteeism, increased recruitment costs, lower productivity and lower profitability. Recent occupational surveys shed light on some of the important factors that make staff happy. (more…)
Read more

Giving Royal Customer Service

The customer may be king, but do they get royal service from you? Too many business people don’t know how to give great customer service. (more…)
Read more

Supporting the Newly Promoted Manager

As we progress in our careers from team member to manager of a team we need to constantly add value to the company we work for. Failure to make a successful transition from team member to manager causes your value to fall and can mean that you contribute less to your company than you did…
Read more

Designing a Training Course: Part 1

Many companies have their own internal training department, responsible for organising the training needed by their company. Often this involves sourcing and booking suitable open courses for individuals or arranging for a specialist training company, such as Spearhead Training, to run an in-company course for a specific group of employees. However, it is not unusual…
Read more

Being Objective

Managers and supervisors can have strongly developed egos and can therefore find it difficult to be objective in their problem solving and decision making. Here are five things you can do to help you be more objective. (more…)
Read more

Four Recruitment Essentials

Managers need to be comfortable wearing many hats. One of these hats is that of recruiter. With the economy picking up and unemployment falling, it’s not surprising that managers are reporting that people are now more willing to change jobs. This may mean that you may lose some vital members of your team. The knee…
Read more

Self Motivation for Superior Sales Results

In selling the results of your efforts are highly visible and your performance, whether superior or just average, easily measured. Sales managers know their sales people need to be highly motivated to achieve superior sales results. But sales people face many set-backs every day – the cancelled meeting, the smaller than expected order, a lost…
Read more

Why Journey Planning Is So Important

Despite the rise of the internet and improvements in mobile technology, there is still a need for sales people to visit their existing and prospective customers. This means that most sales people spend a large amount of their time “on the road”. Without effective journey planning a significant amount of “selling time” is lost. (more…)
Read more

Recent Comments by Spearhead Training

No comments by Spearhead Training yet.