Category Archives: Management Articles

Pushing Up Performance

Managers and supervisors who are responsible for achieving results from their team need to focus on how they can increase performance for the period ahead. One method is for the manager/supervisor to put their direct reports under pressure to raise their game. Some managers and supervisors shy away from doing this, but done well this…
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The Sales Manager’s Apprentice

The popular BBC1 TV series "The Apprentice" - the programme in which Sir Alan Sugar sets weekly tasks to test the abilities of the contenders and then grills them in the board room before firing one of them in order to decide who will become his business partner has just finished. Whilst Sir Alan's methods…
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Handling Impractical Suggestions

In most cases managers are usually very grateful when a member of their team makes a suggestion on how things could be improved. Being an effective manager of people is, after all, about encouraging open communication and innovation. However, what should you do when someone brings you an idea that is simply unrealistic? (more…)
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Talk Once A Day, Not Once A Year

Managers are responsible for the positive performance of the people in their team. This means having regular feedback sessions. But managers can be extremely reluctant to do this. (more…)
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Achieving Your Full Potential

Newly promoted managers can suffer from self-doubt and may worry that they are not be good enough to succeed in their new role. This phenomenon – sometimes called “imposter syndrome” can become a self-fulfilling prophesy, unless it is tackled head on. (more…)
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Setting Great Goals

Goals define what we are expected to achieve. At work we are measured, and sometimes directly rewarded, on our achievement of the goals we have been set. (more…)
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Engagement and the Manager

We all want our team members to be engaged because truly engaged employees lead to a great customer experience - and ultimately to improved company performance. Engaged team members are loyal and this loyalty, if correctly channeled, leads to increased productivity which, in turn, leads to a better customer experience and ultimately improved company performance.…
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The Law of High Performance

The key to increasing the level of performance from your team members doesn’t lie in a system or process, but in understanding the psychology of human behaviour. (more…)
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