Category Archives: Training News

Training Generation Y

Generation Y (also known as the Millennial Generation) are the demographic cohort with birth years ranging from the early 1980s to the early 2000s. It is often assumed by organisations that their younger workers prefer, and so benefit most from, online training. However, new research shows this may not be true. (more…)
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CPD Information – Part 2

In CPD information - part 1 we looked at what CPD is, what you need to do to create your own CPD plan and the types of activities that can be used for CPD. In part two we look at the specific CPD requirements of a number of the leading professional bodies and how they…
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Developing Your Managers

Approximately 25% of the total UK businesses spend on training is focused on training and developing their managers. Yet surveys show that there is still a large (and increasing) skills deficit within line management. So what is going wrong? (more…)
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CPD Information – Part 1

Continuing professional development (or CPD) is fundamental for success in today’s fast-moving business environment. If you are a member of a professional body, then it is highly likely that your continuing membership requires you to demonstrate your commitment to lifelong learning by undertaking regular CPD activities. However, it is also becoming increasingly common for organisations…
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When Training Isn’t the Right Answer

Booking your team onto training courses is often seen as the solution whenever things have gone wrong or are not working well. However, staff training is not always the right solution. (more…)
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Designing a Training Course: Part 2

In part one of “designing a training course” we looked at three things you need to consider before starting designing materials for your training course. In this blog we look at how people learn. This information is vital if the training you design is going to make a difference. (more…)
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Designing a Training Course: Part 1

Many companies have their own internal training department, responsible for organising the training needed by their company. Often this involves sourcing and booking suitable open courses for individuals or arranging for a specialist training company, such as Spearhead Training, to run an in-company course for a specific group of employees. However, it is not unusual…
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Making Customer Service Training Stick

With customers becoming more knowledgeable and companies fighting to retain and grow market share it is no wonder that providing customer service skills training to all employees is top of the list for many training departments. Much effort goes in to arranging a series of customer skills workshops, yet all too often these do not…
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Research Findings: Effective Manager Development Programmes

Recent research published in November 2014 and sponsored by the CIPD, IOSH and the Affinity Health at Work Research Consortium confirms that Spearheads approach to the design and delivery of in-company manager development programmes is the most effective for achieving results. read more
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