Category Archives: Management Articles

Motivating People – Part 1

  Effective managers know that a well-trained and highly-engaged workforce will perform better – in fact, 50% more according to research by the Hay Research Group. We can provide you with the training – but you need to engage your people, and a key part to this is knowing how to motivate them. (more…)
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Harnessing Diversity

In today’s multi-cultural work environment the differences between people in a team can come in many varieties – cultural, lingual, political, religious and personality to name just a few of the obvious ones. Whilst these differences can create challenges for the team leader (and also for the team members) if you can learn to use…
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Raising The Profile Of Selling As A Career

The demand for highly qualified sales people - such as those with degrees in engineering, economics and the sciences - is constantly increasing. In many companies, however, it continues to be difficult to attract appropriate applicants for sales posts. Selling is so unpopular in the minds of this target group, whereas its sister discipline, marketing,…
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Using Role Play to Improve Customer Service Skills

Managers and supervisors of customer service teams are tasked with ensuring their team members consistently deliver high levels of service. To do this they must ensure that they regularly provide training for their team members to ensure that bad habits do not creep in and become "the norm". Much of this training can be on…
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10 Things To Do To Be A Better Manager

In this training article we provide ten ideas that can help you to become a better people manager. These ideas will help you to shift your focus from managing the performance of those reporting to you to developing it. This management approach has been proven to meet modern employees’ needs more effectively and to improve…
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Better Performance Appraisals

How do you view performance reviews? Many employees and their managers dread them in equal measure. Managers frequently complain that they take up too much of their valuable time (if they are done at all!) and actually, no one is really sure what the overall purpose of the appraisal system is. If this is you……
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How to Keep Your Best People

Whilst the outcome of the Brexit negotiations will not be known for a while, one thing a number of organisations are concerned with right now is being able to recruit the right people to ensure continued business growth and success. However, another important consideration for managers to tackle today is preventing unnecessary and expensive churn…
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Real Leadership Development

Anyone who has children knows that they go through a series of developmental stages which are not just physical (such as learning to ride a bike) but are also emotional (managing their feelings), intellectual (finding solutions to problems) , moral (knowing right from wrong) and behavioural (social skills). What is true for children is also…
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Are You Prepared For Brexit?

Brexit negotiations are about to begin. Whilst a recent study found 59% of large businesses are optimistic about the opportunities Brexit will bring, companies need to start preparing now in order to transform this optimism into tangible results. (more…)
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8 Reasons Why Your Sales Team Isn’t Performing

Are you unhappy about the results your sales team are achieving? Has the situation manifested itself over quite a long period of time? In these situations it is easy for your sales people to point the blame at the current economic situation, excessively high selling prices set by your company, insufficient advertising measures etc. However,…
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