Essential skills for a career in management
A 3-day course
This is a highly practical and pragmatic course which will provide a solid foundation of the underlying knowledge and - most importantly - develop the key skills necessary to manage people effectively today.
Both recently promoted and more experienced managers can use this course, which is built on our extensive experience of developing successful managers in numerous organisations, to ensure their own successful career in management.
Description
An intensive three day programme which provides a solid foundation of essential people management skills and gives clear guidelines on effective management every step of the way. Tutorial sessions, case studies and practical exercises make this a fun, action packed three days.
Who will benefit from attending?
Recently promoted managers who want a comprehensive course to equip them with the skills and knowledge needed to succeed in managing people and more experienced managers (who may not have received formal training) and want to review and hone their skills should attend this course.
What you will get from attending
A solid foundation of the essential management knowledge and skills needed to become a successful, respected manager
Practical management tools and techniques to make your job easier
Improved confidence so you can actively manage your team’s performance and get better results
Expert advice to help you resolve any specific issues or concerns you have about managing your team from your trainer
Objectives
To set out clear guidelines for effective modern management.
To work through the key management areas and practice the skills necessary.
To provide a comprehensive framework for future development.
Content:
- The Manager’s Role
- The Functions and Responsibilities of Management
- Key Management Tasks and Competencies
- Recognising & Avoiding Common Mistakes
- Staff Expectations of Their Manager
Managing People - The Management Process
- Setting Standards & Objectives
- Management Styles
Monitoring and Controlling - Effective Monitoring Principles
- Conducting Performance Reviews & Appraisals
- Giving Effective Feedback
Getting the Best from Different Staff Members - How to Manage the Different Personality Types
Work Allocation & Delegation - Effective Work Allocation
- The What, When and How of Delegation
- Dealing with the Challenges of Delegating
Motivating Staff to Better Performance - Understanding Motivation & De-motivation
- How to Motivate Staff Today
Essential Managerial Communication Skills - Communicating with Your Team
- Managing Team Meetings
Dealing With Difficult Situations - Managing People Problems
- The Actions Managers Can Take
Holding One to Ones
Making Time to Manage - Planning & Prioritising Work
- Managing Time and Yourself
Training and Developing Staff - Your Role in Training
- Developing Your Team
Recruiting Staff - Conducting the Recruitment Interview
- Appraising Candidates
Action Planning - Your Action Plan
Testimonials For Spearhead management courses:
“Brilliantly put across information in a friendly and learnable way. - Tutor is the best! So much knowledge!” AC, Kudos Blends
"All areas were explained really well and clear" JB, John Guest
"Fantastic trainer! The course was extremely interesting." AA, MESM Ltd
"Very professional delivery. Difficult topic to make interesting but succeeded! AE, Orchard Valley
More Information
Day one starts by identifying the role and responsibilities of a manager and explores the common problems faced when moving into a management role. Self-management principles are reviewed to ensure delegates can be effective managers.
Throughout the three days, specially designed self-assessments are used backed with skill building exercises to encourage delegates to develop their full potential. The programme also provides ample opportunities for the exploration of individual issues, with additional individual coaching from the tutor as required.
The key skills of managing a team of people are then covered in a systematic way. These include work allocation and delegation, motivation, giving feedback, counseling, problem solving, developing staff, effective meetings and performance reviews. Clear guidelines are provided on each topic and exercises, case studies, role play, group discussions and tutor feedback used to ensure the essential skills are practiced and developed. Self-assessment tools are used to help delegates relate the training points to their own management situation and throughout the programme delegates are encouraged to identify specific actions that they will implement on their return to work.
In summary, this is a great way to invest in the future success of your maangers. Our supportive and highly experienced tutors will give your managers the confidence to step up to the role and provide them with the essential tools to succeed.
The following are included in the course fee:
A complete set of course handouts in a folder
A printed copy of the key slides used by the tutor, for your personal notes
Detailed post course support material for the course to reinforce your learning
Unlimited access to the Spearhead delegate help-line, so you can get individual post-training support from your tutor
A high quality, personalised certificate of attendance
Not Quite Right?
If it is not exactly what you are looking for then we can produce a tailored or fully bespoke management training course for you. Please call 01608 644144 to get more advice on options or or email us at info@spearhead-training.co.uk.