On-Line Support Staff Training

Our online support staff training provides the perfect solution to help busy office support staff develop vital business skills without leaving their desk.

The programme consists of ten "express training" modules. Each module covers a single topic and will take no more than 10 minutes to complete.

The virtual tutor led training sessions are designed to provide useful tips to help you hone your skills. As such they are ideal for busy people, as you can learn during your coffee break or at lunch time.

The ten modules are:

  1. How to prioritise
  2. Writing effective e-mail
  3. Be a better listener
  4. Building effective working relationships
  5. Developing a professional telephone manner
  6. Solving problems
  7. Saying No
  8. Preparing for a presentation
  9. Persuading people
  10. Managing stress

online supervisor training modules

Special Introductory Price:

only £40 + VAT.

Buy Now

Buy now and get immediate access to all the express training modules!


How to Order

If you are ordering this online course for yourself then there are three ways you can do this:

1) Simply click on the Buy Now button, you will be taken to our secure PayPal site where you can pay by credit or debit card. Once payment has been made you will automatically receive your unique pass key (via email) and can immediately access all ten online training modules.
2) Contact our Customer Service Advisors by telephone (01608 644144) and they will take your order.
3) Email us your requirements at info@spearhead-training.co.uk (you can also use this email to request a booking form, which we will send by return.)

On receipt of your order by method 2 or 3, we will send you an invoice with a secure link so that you can pay for your course using PayPal. Once your payment has been received, we will send you an email with your unique pass key so you can access your first online module.

If you are a corporate customer and require training for multiple users, please see the corporate online training section for purchasing options and ordering details.

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