WHY SPEARHEAD TRAINING
We only use our own tutors – Unlike most other training providers who use associate tutors, Spearhead Training purely uses its own trainers. We believe this is the only way to ensure high quality and effective training therefore maximising your return on investment.
Tutors with a successful track record – We have hand selected our tutor team, all of who have a proven track record and successful careers holding relevant positions to the subjects that they deliver before joining Spearhead Training. They therefore have a great deal of direct experience in their chosen subjects. This gives a great deal of credibility with delegates therefore increasing buy-in and effectiveness of the subject matter.
Tutors who are in touch with current issues – Not only do all of our tutors commit to constant and ongoing research and development. Where possible, they also perform the job roll within Spearhead that matches the subjects that they deliver training. For example, our sales trainers still actively perform a sales role for Spearhead and are therefore very much up to date with current real life issues. This also gives valuable credibility with the delegates in the training room further increasing the effectiveness of the training.
100% effort – We limit the number of training days that our tutors can run courses to an average maximum of three days per week. This ensures that they are fresh and highly dedicated when running our courses so that delegates get the most from their training experience with us.
Small groups on open courses for individual attention – We limit the numbers who can attend our open courses to ensure that each delegate receives individual attention and feedback.
Training that improves business performance – We provide our customers with real payback. Therefore our training courses focus not only on the background theory, but also the practical skills that delegates will use when returning to their job role thus improve their performance.
Industry leading material - We have invested in creating training material that utilises the numerous learning tools available to effectively maximise delegate’s learning and skills. We have committed to a programme of developing the very best training material in the industry with the aim of maximising delegate learning.
Experience in training a wide range of industries – Since 1981, we have trained thousands of delegates in a wide range of industries. We therefore have a good understanding of how many markets operate. This increases our ability to deliver relevant training and therefore meet your requirements.
Proven quality to reassure you of our effectiveness – We have and extensive and loyal customer base. More than 90% return and continue to send their people on our training courses. This includes those who originally only had a one-off training requirement. This provides you with valuable reassurance as to our effectiveness giving you peace of mind that you are working with a 1st class training provider.
Match the tutor to your requirements with our tutor portfolio – We have a range of tutors to cover a spectrum of disciplines, each dedicated to their particular field. For in-company work this enables us to select the right tutor to fit your requirements and thus maximising the effectiveness of the training.
Tutor development – We invest in our tutor’s development to ensure they provide the highest quality and most effective training for your people. We also have an outstanding level of tutor retention meaning we have excellent continuity in the quality of our training courses. This provides you reassurance that you will receive a service that meets your needs and a real payback on your investment.
Increase implementation in the workplace with our post course support – We extend our service beyond the training room. Delegates attending our courses have access to the post course tutor help line. Delegates can discuss any issues that arise as a consequence of the training they receive - whether help in implementing post-course actions, review of a particular subject, or advice on their own future development. This helps delegates maximise post course implementation therefore increasing the return on the investment in training.
Saving you time with our 1st class service – Our service that we provide our customers is unrivalled in the industry. We invest in our people and our systems to ensure your experience of working with us is 1st class. That is our commitment to you and therefore saves you time, energy and potential hassle.
Saving you money Competitive pricing – Spearhead Training is one of the UK’s leading training providers by matching high quality training to an efficient operation. We are able to provide you with excellent value for money and a real return on your investment. Poor training is expensive at any price. Additionally we have no hidden extra charges in our training fees and our terms and conditions are very fair, which you can view in our FAQ’s section.
Tutor briefing and de-briefing – If you or a member of staff has any special requirements, you can brief the tutor direct before the training course. We can arrange for you to speak to the tutor direct before the training takes place. In addition, if you would like post course tutor feedback, we are happy to provide this for you. Please note this is always helpful if we know this requirement in advance of the training.
The complete package with nothing extra to pay with our comprehensive course support material – Delegates attending our course receive full course material to support their learning. This material includes copies of any visual slides used on the programme, a CD Rom containing detailed course notes as reference material. In addition many of the handouts and exercises form working tools to their job role. Each delegate also receives a certificate of attendance at the end of the course.
We really do care for our customers - We pride our selves in doing the very best we can in everything that we do. You can also view the following details in our the about us section of our website:
Aims & Philosophy
Corporate Social Responsibility and Environmental Policy
Equality Policy
Health and Safety Policy
Service Level Agreement
Additional reasons for choosing Spearhead for In-house training
We work in partnership with our customers to meet their development needs.
Discuss your requirements with no obligation – We are always happy to discuss your requirements with no obligation to commit. If we believe that training is a suitable solution we will make our recommendations. However if we feel that training is not appropriate or that is outside our scope of expertise, we will always be open and honest in letting you know.
Peace of mind with no hidden extras in our in-house training fees – Our clients like the fact that we do not include any hidden extras in our training fees. Included at no additional charge is consultation, course preparation along with all course material and course certificates. The only additional charges are the tutor travel and expenses.
Save time and money with over 200 in-house courses ready to be delivered – We a huge resource of training courses and material that can be delivered specifically on an in-house basis. You can view these in our in-company training sections. This means that you can select from any of these courses and the fact that we can deliver cost effectively to get the most from your investment.
Ability to fully tailor training to meet your specific needs – If you have specific requirements, and we do not have a suitable off the shelf course, we can fully tailor a course to meet your needs.
Make the most of your investment with competitive in-house training fees - We aim to provide cost effective in-house training at highly competitive prices. Of course, prices depend on many factors. Our aim to is to recommend the most cost effective solution. We are happy to provide specific details of our fees once we know your requirements.
Get a return on your investment – Training can be one of the most cost effective ways to improve business performance. We can work with you to provide a measurement of a real return on investment of your training. If you want to discuss this further, please contact us to speak to one of our Training Directors.
Consultancy services – Not sure want you want? We often find that our clients approach us who are not sure what they require, even though they know that they have a need to develop or improve. We are used to this situation and we can offer our consultancy service to help identify the exact training need and whether there is indeed if there is a training need at all.
Get the training you want with our flexible approach – we find that our clients have very different requirements. Therefore we a flexible approach to working with you so that our partnership works in the way that you want.
Save time and hassle assigned Project Managers – Every in-house customer is assigned a Project Manager to ensure that any project that we undertake is managed effectively.
Save time and administration – We can provide numerous services such as our training venue finding service, production of joining instructions for delegates and our reporting service. We Just tell us want you want and leave the rest to us.
We go the extra mile – Many of our in-house clients have been in partnership with us for many years. Many of which are now friends. We believe that part of the reason for this is that we do everything we can to deliver and exceed expectations in order to achieve client satisfaction.
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