This course is for anyone that sells Capital Goods and Services. We define a capital good or service as any purchase that a customer makes that comes from capital as opposed to ongoing income.
For businesses today, making an investment is an ever more challenging situation. More people are involved in the decision making process, buyers are ever more cautious and reasons for purchasing need to be justified clearly with a strong proposition.
Delegates will build a professional approach to selling their Capital Goods and Services as well as developing numerous tactics for overcoming the many challenges that can get in the way of making the sale.
Course Objecitves:
To provide each delegate with an ordered plan for effectively selling a capital purchase in fiercely competitive market conditions.
To provide each delegate with a fund of practical ideas that will lead to improved personal performance.
This training course is available as an in-company option only. We can also tailor this course or create a bespoke training course for you.
For an open course option, click below
Advanced Sales Skills
Programme Contents
The Capital Goods and Services Sales ProcessThe issues surrounding a “Big Ticket” SaleThe Barriers to Making a High Value SaleSupplier DifferentiationCapital Purchase CalculationsReturn on investmentPayback periodsWhat to do when there is a budget shortfallEstablishing the Buying CriteriaMeeting the Buyers' ExpectationsQuotations and ProposalsStructuring the ProposalComparing favourably against the CompetitionPlanning the CallsPresenting the Sales CaseTips and TechniquesPresenting to GroupsDealing With Doubt and ConcernsHandling Price and Other Key ObjectionsDealing With Delayed Decision MakingDriving the Sales CycleSales TacticsProspecting for New OrdersConstructing the Prospect FileDetermining Lead TimesProgressing ProjectsPlanning and Effective Time ManagementUsing Sales Ratios to Improve Performance
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