Outbound Calls Sales Training

A one-day in-company workshop

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you. Please call 01608 644144 for details.

    

Only one or two people to train? Then click here to see our open course options, or consider our coaching service

    

Course Overview:

This course is to help delegates develop best practice for making outbound sales calls. The day is highly interactive and includes numerous exercises to develop skills. Each person will have the opportunity to gain from the fresh prospective taken on this course and the chance to re-think their current working practices. Each delegate leaves the course with a plan of how they will implement the key points.

Programme Contents

First Impressions Count
Call Tactics
Motivations for Buying
Structuring the Call
Consultative Selling Techniques
- Establishing needs
Effective Presentations
- Presentation Techniques
- The Structure of a Sales Presentation
Demonstrating Value for Money
Building Client Relationships
Complaint Handling
Strategies for Dealing With Objections
Closing the Call and Securing the Business
Practical Exercises
Delegate Post Course Action Plan

Testimonials