Spearhead Training > In-company Management > Introduction to Supervisory Skills Training Course

Introduction to Supervisory Skills Training Course
Developing Supervisory Skills

Open course option – Supervisor and Team Leader Skills
first steps into management

This is an introduction level training course for supervisors who have to supervise people whilst still working as part of a team. It is therefore aimed at new appointed supervisors and those how are shortly due to be assigned in a supervisory role. The course aim is to help delegates make the transition to their new role and to deal with the challenge of supervising staff who where previously their peers. The course covers all key aspects of effective supervision with a view to getting the best out of the team. The course includes individual and delegate exercises throughout in order to enhance delegates learning of the material covered. The contents of this course have been carefully designed to ensure that delegates leave the course with a host of practical ideas that they can implement in the work place.  
 

A TWO DAY PROGRAMME

Programme Contents

Course Directory

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  • Taking Minutes
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  • Time Management - Fully Revised for 2008
  • Working With Difficult People - New for 2008
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  • Advanced Sales Skills - Fully Revised for 2008
  • Introduction to Selling - New for 2008
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  • Presentation Skills Training - Part 1
  • Presentation Skills Training - Part 2
  • Sales Tips
  • Selling by Asking More Questions - Part 1
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  • Telephone Sales Training - Part 2
  • Telephone Sales Training - Part 3
  • The Psychology of Selling - Part 1
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Testimonials

'The course was a success & everyone got something out of it'
T.R. - Dec 2006
B.S.B