Negotiation Skills Training for Managers Training Course
A two-day in-company training course
2 Days - On RequestThis course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you. Please call 01608 644144 for details.
Only one or two people to train? Then click here to see our open course options, or consider our coaching service
Course Overview:
This course will provide each delegate with the knowledge and confidence to conduct successful managerial negotiations. This highly participative course will allow delegates to improve their skills through a series of individual and syndicate exercises.
Programme Contents
The Difference Between "Selling" Ideas and "Negotiating" Solutions
Negotiating Styles
Improving Communication Skills
- Models of Communication
- Transactional Analysis
- Questioning
- Listening
- Non Verbal Communication
Characteristics of Successful Negotiators
Qualities Found in Negotiation
The Essential Skills of Negotiation
- Laying the Foundations for Success
- Behaviour Patterns
- Assessing Bargaining Power
Planning the Negotiation Strategy
- Setting Objectives
- Identifying the Gap/Overlap
- Costing the Variables
- Identifying Concession Areas
- Identifying Potential Conflict
Creating the Right Climate
Case Studies
Practical Negotiation Role Plays


