Spearhead Training > In-company Management > Management Basics Training Course

Management Basics Training Course
A one-day in-company workshop

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you. Please call 01608 644144 for details.

• Course Overview:
• This one-day management workshop provides a good overview of people management issues. Tutorial sessions, case studies and practical exercises make this an intensive training day. All attendees will leave the course with a clear idea of what management is.

Programme Contents

• The Functions and Responsibilities of Management
• Key Management Tasks and Competencies
• Reasons for Failure or Success
• Management by Objectives
• Understanding Performance Management
  
• Managerial Communications
  
• Monitoring and Controlling

Course Directory

• Upcoming Courses
• Management Skills
  • Executive Leadership Programme
  • Introduction To Management
  • Management Development Programme
  • Managing The Sales Force
  • Management Skills
  • Supervisory and Team Leader Skills
  • Change Management - New for 2008
• Executive PA Skills
  • PA's Personal Effectiveness Programme
  • Perfect PA
• Business Skills
  • Presentation Skills - Fully Revised for 2008
  • Financial Awareness
  • Projects: Process & People - NEW for 2009
  • Successful Projects - New for 2008
  • Assertiveness
  • Assertiveness Techniques to Build Self Confidence
  • Business Writing Skills
  • Customer Service Training - NEW for 2009
  • Minute Taking
  • Personal Effectiveness Programme
  • Persuading and Influencing Skills
  • Sales Support - NEW for 2009
  • Telephone Call Handling - NEW for 2009
  • Telephone Skills And Customer Service
  • Time Management - Fully Revised for 2008
  • Working With Difficult People - New for 2008
• Sales Skills
  • Account Management
  • Essential Sales Skills
  • Sales Negotiation Skills
  • Advanced Sales Skills - Fully Revised for 2008
  • Introduction to Selling - New for 2008
  • Selling By Telephone
  • Winning Price Increases - NEW for 2009
• Marketing Skills
  • Introduction To Marketing
  • PR
• FMCG Skills
  • Category Management
  • National Account Management

Tailored Training

• In-Company Courses
• Performance Coaching
• Experiential Learning
• Profiling
• Management Consultancy
• Learning Online

Spearhead Training

• About Us
• Special Offers
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• Free Training Materials
  • The Art of Communication
  • Consultative Professional Selling Advise - Part 1
  • Consultative Professional Selling Advice - Part 2
  • Customer Service Training
  • Laws of Sales Management and Motivation - Part 1
  • Laws of Sales Management and Motivation - Part 2
  • Planning for Negotiation Advice
  • Presentation Skills Training - Part 1
  • Presentation Skills Training - Part 2
  • Sales Tips
  • Selling by Asking More Questions - Part 1
  • Selling by Asking More Questions - Part 2
  • Telephone Sales Training - Part 1
  • Telephone Sales Training - Part 2
  • Telephone Sales Training - Part 3
  • The Psychology of Selling - Part 1
  • The psychology of Selling - Part 2
  • Time Management
  • Tips and advice for managers
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• New Courses for 2008
• Why come to us when we will come to you...
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Testimonials

'Fantastic & I recommend the course to all management levels'
D.B. - Nov 2006
The Hospital Group