Management Skills

Management beyond the basics

2 Days - Non Residential

This management course has been developed for managers who have some experience of managing but have received no formal management training, or who are looking for a refresher programme. It is the ideal follow-on course to our "Introduction to Management" programme. Through a series of discussions, exercises and case studies, this action packed two day management coursepresents a review of modern management techniques to hone your skills.

“I thought all areas of the course were delivered really well”

No other management course gives you more…

Delegate spaces available on the following course dates:

Non-residential Courses

The course fee includes all course materials, use of video and other training equipment as required. Lunch and light refreshments are included in the fee for all courses of one day, or longer, in duration. The number of delegates attending each course is limited in order to ensure individual participation. If overnight accommodation is required we can provide details of local hotels.

 

Programme Contents

• Defining the Managers Role
• The Mechanics & Dynamics of Management
• Making the Right Decision
• - Decision Making Techniques
• - Prioritising
• Planning Skills
• - The 7 Steps of Planning
• - Setting Objectives
• - Better Estimation
• The Manager as Team Leader
• - Characteristics of Effective Leaders
• - Creating Successful Teams
• Delegation Checklist
• Communication Skills for Managers
• - Influencing Others
• - Listening Skills
• - Counselling Staff
• - Managing Meetings
• Maintaining Staff Performance
• - Monitoring & Reviewing Performance
• - Motivating Staff

What you will get from this course:

• 1. A review of modern management techniques against which you can benchmark your performance
• 2. Practice of the key skill areas to give new momentum to your management style and personal development
• 3. A fresh perspective on many management problems so you can overcome them
• 4. A fund of practical ideas that will lead to improved personal and team performance.
• 5. A Course Certificate
• 6. A CD of up to date self-development and reference materials to reinforce your learning
• 7. On going support via e-train, Spearhead’s scheduled e-communications of additional tips and advice to sustain your motivation and support your personal development when you are back at work
• 8. Access to the Spearhead telephone Help-line so you can get individual post-course support from your tutor when you want it

Description of course:

This non-residential training course is designed specifically for managers who already have some actual experience of managing people. The programme provides a structured review of modern management techniques and as such many managers attend this two day training course to refine their skills and to refresh their approach to managing. Organisations also find this a useful course to supplement their own internal management development programmes. This open course is also useful when used as a follow-on developmental course for managers who have previously attended our Introduction to Management three day residential programme.

Managers often complain that they don’t have time to attend training, yet without regularly updating their skills and knowledge all mangers can become less effective over time. This short, fast paced course provides the ideal solution for the busy manager who recognises the benefits of continuous personal improvement.

The course uses discussions, specially designed case studies and a variety of exercises to assist in the review of modern management techniques and to provide opportunities for delegates to practice selected key skill areas and so hone their existing management skills. The subject areas covered over the two day programme include decision making, planning, leadership, delegation, communication as well as performance management. The course is regularly reviewed and updated to ensure it incorporates the latest information and reflects management best practice on these subject areas.

Throughout the programme delegates are challenged to critically assess their own management methods, their personal strengths and weaknesses and so identify actions for continuous improvement. Delegates will, therefore, leave the course with a clear plan of action that will ensure they can implement the ideas they have gained during their two days of training.

One of the major benefits of this course is the fact that it is an open course and this means that delegates on the course will be from a variety of organisations. The course therefore provides delegates with many opportunities to gain insights into organisations that are different to their own organisation and to their own previous experience. Such insights are particularly valuable to those in a managerial position as they help to positively challenge delegate’s own assumptions as well as providing information that helps delegates to become more rounded managers. This interaction and exchange of ideas is encouraged on the course by the small group size and by the methods used by the tutor.
In summary, this two day management course is an excellent investment of your time. The programme methods together with our highly experienced tutors will update your knowledge, challenge you to improve your personal performance and help you to get the very best out of the team you manage. In short, the course will support your on-going success as a manager.

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