Spearhead Training > In-company Management > Influencing Training for Managers training course

Influencing Training for Managers training course
Developing Influencing Skills

Open course option – Persuading and Influencing Skills

Duration – One Day

The course is designed for Managers who have to persuade and influence others in order to reach satisfactory outcomes and objectives. Course takes delegates through the process of how to positively influence others. There are exercises at each key stage in order for delegates to relate to their own situations. Each delegate receives tutor feedback in order to agree best practice.  Delegates will leave the course with a clear understanding of how to go about influencing others and with a fund of useful ideas that they can implement in persuasive communications.   

Programme Contents

- What influences People
- Persuasive Communication
- Identifying Other’s Requirements
- Questioning Techniques
- Listening Skills
- The Stages of Persuasion
- Communication Styles
- Selling Your Ideas
- Dealing With Disagreement
- The Psychology of Persuasion
- Delivering a Difficult Message
- Dealing with Difficult Questions and Negative Responses
- Negotiating Outcomes
- Reaching Agreement
- Reviewing Agreed Action Plans
- Action Plans

Course Directory

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Testimonials

'The course was great'
P. J. - Nov 2006
Mark Two