Spearhead Training > In-company Management > Performance Management

Performance Management
Appraising staff to improve performance

Duration 1 Day

This module is designed for individuals who have the responsibility of managing people and their performance. Effective performance management of each individual member of the team is critical in today’s increasingly competitive environment. The course led using interactive discussion and exercises in order to develop delegate’s skills.

Course Objectives

 To provide delegates with an understanding of performance management.

 To ensure that delegates know how to prepare, structure and run effective appraisal discussions.

Programme Contents

  • What is Performance Management?
   
  • The Performance Management Flow Chart

  • Monitoring and Measuring Performance
  - High Performance Factors
  - Identified Performance and Capability Gaps
  - Performance Measurement – Competencies and Key Performance Indicators
  - Setting Good Performance Objectives

  • Running An Effective Performance Review Meetings 
  - How to Prepare
  - Practical Considerations
  - Structuring the Discussion
  - Giving Effective Feedback
  - Systems and Paperwork
  - The Appraisers Checklist
  • Problem People
  - Behaviours which cause difficulty
  - How to manage problem people

  • Personal Development Plans

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