Sales Management (Module Two)

Managing the performance of the national account and field sales resource

Part two of a two-module programme, designed for National Account Managers leading a team of Account Managers, National Sales Managers, Field Sales Managers, Regional Sales Managers and for individuals on a personal development programme leading to sales management. This module provides a practical approach to improving the performance of each member of the team.

This course is only available as an in-company training programme.

Programme Contents

The Performance Development Review - Interactive Interview Process
Culturemetrics - One to One interview
Managing and Measuring Team and Individual Performance
People Problems and Problem People
Recruiting the Right People and Keeping Them
Continuous Training and Development - Team/Individual
Succession Planning
The Manager as Trainer and Coach
Motivating a Successful Team
Delivering Customer Service Excellence
Evening Self Study
Individual Action Plans

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