PA's Guide to Team Working

Working effectively with others

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you. A shorter version of this course with fewer skill development sessions is also available. Please call 01608 644144 for details.

 

Only one or two people to train? Then click on the following open course option: Perfect P.A, or consider our coaching service

PA's play a vital role in supporting management and are key members of many management teams. This one-day workshop looks at team working from the PA's perspective.

Using a lively mixture of tutor led discussion, exercises and case studies this programme shows you how to work effectively with others, so helping you to succeed in what is often a very demanding role.

Programme Contents

Supporting Management
- The Three Elements Working with Others
- Creating Successful Working Partnerships
- Using Your Personal Power
- Motivating Yourself and Others
Difficult People and Situations
- Managing Difficult Situations
- Handling Criticism Well
- Difficult People and How to Work with Them
Influencing Skills
- Models of Communication
- Building Rapport
- Crystal Clear Instructions
- Getting Your Ideas Accepted
- Creating Win/Win Solutions
Being a Team Player
- Successful Teams
- What is Your Role?
- Assessing Your Team Qualities
Personal Action Plans

Testimonials