PA Training

PA Training

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you. A shorter version of this course with fewer skill development sessions is also available. Please call 01608 644144 for details.

Only one or two people to train? Then click on the following open course option: Perfect P.A, or consider our coaching service

A ONE DAY WORKSHOP

The success of most organisations is dictated by the performance of the Executive team. This Executive PA course is about how to achieve executive teamwork. The Executive PA has responsibility for much of the organisation and co-ordination of an office. This challenging task calls for tact and diplomacy as well as the ability to communicate. A good PA makes a significant contribution to Executive effectiveness (recent surveys suggest an improvement of at least 33%).



Programme Contents

 What is your role?
Developing a the right Image
- Characteristics of a professional PA
- Improving your Credibility
- Developing Confidence and Self Esteem
Taking on More Challenging and Responsible Activities
- Decision Making and Proactive Problem Solving
- Key Steps to Solving Problems
- Prioritising and Goals Setting
- Delegating Tasks
Managing your Boss
Dealing with More than one Manager
PA Communication Skills
- Listening Skills
- Giving and Getting Instructions  
- How to Say “No’ Positively  
Dealing with Interruptions  
Call Screening    
Stress Management 
Goals for Your Job and Career  

       
    

Testimonials