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Business Writing Course

The principles and practice of effective business writing

1 Day - On Request

A ONE DAY WORKSHOP

How to you write a professional letter or email? What does a professional report contain, how is it laid out? The course focuses on the key principles of effective written business communication and provides positive guidelines for writing business letters, e-mail, reports and proposals.  Exercises and case studies are used make the day informative and memorable. There are excellent course support materials that form a valuable reference source for the future. This one day course is the ideal way to develop professional written communication skills


 

Programme Contents

Good Letter Writing
- When to Write
- Getting the Purpose Clear
Your Reader’s point of view
- 8 key questions
- The Cues Used to Assess Written Communication
Professional Layouts
- The Structure
- Better Subject Lines
- Openings and Endings
- Creating the Body Content
Choosing the Right Words
Punctuation
The Importance of Style
- Creating the Right Impression
- The Active and Passive "Voice"
- Clearing the "Fog"
Writing Difficult Letters
- Answering a Complaint
- Giving Bad News in writing
The specifics of E-mail
- The Special Problems with E-mail
- The do’s and don’ts of Email
Reports
- Getting Started
- Guidelines for Success
Practical Exercises
- Reviewing Examples of Written Communications

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Testimonials

Testimonials

"Small and friendly group, I enjoyed the course".
G. P. - Aug 2008
British Equestrian Federation