TAC BY SCHNEIDER ELECTRIC - CASE STUDY

INTRODUCTION

TAC by Schneider Electric is the fastest growing company in the building automation industry today. TAC by Schneider Electric and Spearhead worked in partnership to develop an academy called the Project Management Development Programme for Project Managers and Project Engineers. The programme is delivered as a twelve month programme in five separate modules every two months. The key objective of the programme is to equip Project Managers to deliver more profitable projects.
The five modules are:

Module 1 – Managing Yourself
Module 2 – Managing The Project Team 
Module 3 – Fundamentals of Project Management 1
Module 4 – Fundamentals of Project Management 2
Module 5 – Managing Customers

THE FOUR PERSON LEARNING PARTNERSHIP AND THE LEARNING MANAGEMENT SYSTEM
 

One of the specific challenges to the effectiveness of this programme was ensuring the learning points became embedded in the work place. This is a weak link to any training programme. Partnership between all partners involved in the programme was essential therefore two key concepts were developed:

1. The Four Person Learning Partnership
2. The Learning Management System
(both are unique to TAC by Schneider Electric) 

A few of the essential components of the Learning Management System were:
1. Tailored preparation pack to be completed before each training module.
2. Briefing meeting of attendees with their with Line Manager
3. Leaving the course with a post course action plan
4. Debriefing meeting

MONITORING

In order to monitor the success programme, surveys are regularly conducted covering the important connections in the Learning Management System.

One of the outcomes of the surveys was to encourage Line Managers to play an active part in the learning and post course performance. 
 

INTERNAL IMPROVEMENT PROJECTS

In order to:
1. Get real payback for the training
2. Give delegates an opportunity to practice the skills learnt in TAC by Schneider Electric

The Operations Director and his team have selected projects for delegates to complete.

This process is threaded through the last three modules and Project Managers are given three months to complete. These projects are sponsored by Operations Managers.

TRAINING DELIVERED SO FAR:
One wave of 10 delegates in 2008. A further two waves of 20 delegates this year and a further two waves planned 2010.

SOME OF THE TYPICAL RESULTS TO DATE:

The TAC by Schneider Electric Training Manager and Spearhead worked closely to evaluate the results of the training.

Module surveys
85% stated the course was either “excellent” or “very good”

Debriefing meetings (average for modules to date)
88% had a debriefing meeting
68% stated they were “very effective” or “extremely effective”

Action plans
96% said their action plan was agreed with their manager
79% said they had completed half or more of their action plan

CONCLUSIONS

TAC by Schneider Electric has the following:
1. In control of the training in partnership with the other key stakeholders
2. Has a tailored system for monitoring results
3. Gets information quickly on all key aspects
4. Is able to identify where improvements need to be made and by whom

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