Negotiation Skills Training Course

a two-day in-company training programme

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you. Please call 01608 644144 for details.

    

Only one or two people to train? Then click here to see our open course options, or consider our coaching service

Course Overview:
This course is for anyone who may need to negotiate with others. As such it is very suitable for managers, supervisors and team learders. The course covers how to achieve effective outcomes especially in reference to difficult situations. Delegates will discover their individual style of negotiation and how to develop their style to become highly effective negotiators. This is a participative course which includes exercises and role play with tutor feedback and review.

Programme Contents

The Difference Between "Selling" Ideas and "Negotiating" Solutions
Negotiating Styles
- Delegate Exercise
Improving Communication Skills
- Models of Communication
- Transactional Analysis
- Questioning
- Listening
- Non Verbal Communication
Characteristics of Successful Negotiators
Qualities Found in Negotiation
The Essential Skills of Negotiation
- Laying the Foundations for Success
- Behaviour Patterns
- Assessing Bargaining Power
Planning the Negotiation Strategy
- Setting Objectives
- Identifying the Gap/Overlap
- Costing the Variables
- Identifying Concession Areas
- Identifying Potential Conflict
Creating the Right Climate
Case Studies
Practical Negotiation Role Plays

Testimonials