Negotiation Skills Training Course

Negotiation Skills Training Course
a two-day in-company training programme

This course is for anyone who may need to negotiate with others. As such it is very suitable for managers, supervisors and team learders. The course covers how to achieve effective outcomes especially in reference to difficult situations. Delegates will discover their individual style of negotiation and how to develop their style to become highly effective negotiators. This is a participative course which includes exercises and role play with tutor feedback and review.

This training course is available as an in-company option only. We can also tailor this course or create a bespoke training course for you.

Programme Contents
The Difference Between "Selling" Ideas and "Negotiating" Solutions
Negotiating Styles
- Delegate Exercise
Improving Communication Skills
- Models of Communication
- Transactional Analysis
- Questioning
- Listening
- Non Verbal Communication
Characteristics of Successful Negotiators
Qualities Found in Negotiation
The Essential Skills of Negotiation
- Laying the Foundations for Success
- Behaviour Patterns
- Assessing Bargaining Power

Planning the Negotiation Strategy
- Setting Objectives
- Identifying the Gap/Overlap
- Costing the Variables
- Identifying Concession Areas
- Identifying Potential Conflict
Creating the Right Climate
Case Studies
Practical Negotiation Role Plays

Make an in company enquiry

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