Influencing Skills Training

Influencing Skills Training
A one-day in-company training programme

The course covers how to communicate persuasively without resorting to high pressure tactics. Delegates will learn how to develop rapport and build agreement through persuasive techniques. Delegates will also discover how they can negotiate with others and reach satisfactory outcomes that both parties find acceptable.

This training course is available as an in-company option only. We can also tailor this course or create a bespoke training course for you.

For an open course option, click on the link below
Persuading & Influencing Skills

Programme Contents

Positively influencing people � the principles
Communicating persuasively
Understanding what the other person really wants
Using conversational questions
Summarising and paraphrasing
Structuring the conversation
What is your communication style?
�Selling� your ideas
Dealing with disagreements
How to be empathic
Positive behavioural techniques
Difficult messages and how to deliver them
Overcoming objections
Responding to challenging questions
The keys to negotiation
Achieving win-win
Getting buy-in and agreement
Action Plans