The course is designed for people who have to positively influence others in order to achieve satisfactory outcomes.
This course is a skill development programme aimed at experienced people. The course covers how to communicate persuasively without resorting to high pressure tactics. Delegates will develop their influencing techniques through a series of exercises.
This training course is available as an in-company option only. We can also tailor this course or create a bespoke training course for you.
For an open course option, click on the link below
Persuading & Influencing Skills
Programme Contents
A Review of the Principles of Influencing People
Advanced Influencing Communication Skills
Questions & Listening Skills
Your Influencing Style
Selling Your Ideas
Dealing With Conflict and Disagreement
Positive Behavioural Techniques
Presenting Difficult Messages
Handling Difficult Questions
Negotiating
Achieving Mutually Satisfactory Outcomes
Obtaining Agreement
Monitoring Agreed Action Plans
Action Plans
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