Advanced Communication Skills Training

An in-company workshop

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you. Please call 01608 644144 for details.

    

Only one or two people to train? Then click here to see our open course options, or consider our coaching service

Course Overview:
The course will involve delegates completing the Spearhead personality profiling Situation Analysis Survey questionnaire, which has been specifically designed to help enhance the skills of the experienced professional communicator.

The questionnaire will yield invaluable information about your individual style, and your strengths and weaknesses. You will learn about others behaviour & decison making criteria and identify how to get the most out of business relationships by increasing the level of communication effectiveness.

Spearhead training have worked with a specialist organisation to develop the exercises for this course, which incorporate many of the latest findings into human behaviour in the business world.

Programme Contents

Personality Types Using the Spearhead Situation Analysis Survey
Introduction and Explanation
Individual Delegate Questionnaire
SAS Results Explanation
Understanding You Individual Style and Motives
Do’s and Don’ts in Relationships
Identifiable Behaviours - Verbal and Non-Verbal
Influencing Others - Motivating Criteria of Different Personality Styles
Dealing with Different People – Adapting Your Style
Delegate Individual Post Course Action Plans

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