Spearhead Training > >

Programme Contents

-

Delegate spaces available on the following course dates:

Course Directory

• Upcoming Courses
• Management Skills
  • Executive Leadership Programme
  • Introduction To Management
  • Management Development Programme
  • Managing The Sales Force
  • Management Skills
  • Supervisory and Team Leader Skills
  • Change Management - New for 2008
• Executive PA Skills
  • PA's Personal Effectiveness Programme
  • Perfect PA
• Business Skills
  • Presentation Skills - Fully Revised for 2008
  • Financial Awareness
  • Projects: Process & People - NEW for 2009
  • Successful Projects - New for 2008
  • Assertiveness
  • Assertiveness Techniques to Build Self Confidence
  • Business Writing Skills
  • Customer Service Training - NEW for 2009
  • Minute Taking
  • Personal Effectiveness Programme
  • Persuading and Influencing Skills
  • Sales Support - NEW for 2009
  • Telephone Call Handling - NEW for 2009
  • Telephone Skills And Customer Service
  • Time Management - Fully Revised for 2008
  • Working With Difficult People - New for 2008
• Sales Skills
  • Account Management
  • Essential Sales Skills
  • Sales Negotiation Skills
  • Advanced Sales Skills - Fully Revised for 2008
  • Introduction to Selling - New for 2008
  • Selling By Telephone
  • Winning Price Increases - NEW for 2009
• Marketing Skills
  • Introduction To Marketing
  • PR
• FMCG Skills
  • Category Management
  • National Account Management

Tailored Training

• In-Company Courses
• Performance Coaching
• Experiential Learning
• Profiling
• Management Consultancy
• Learning Online

Spearhead Training

• About Us
• Special Offers
• Training News
• Free Training Materials
  • The Art of Communication
  • Consultative Professional Selling Advise - Part 1
  • Consultative Professional Selling Advice - Part 2
  • Customer Service Training
  • Laws of Sales Management and Motivation - Part 1
  • Laws of Sales Management and Motivation - Part 2
  • Planning for Negotiation Advice
  • Presentation Skills Training - Part 1
  • Presentation Skills Training - Part 2
  • Sales Tips
  • Selling by Asking More Questions - Part 1
  • Selling by Asking More Questions - Part 2
  • Telephone Sales Training - Part 1
  • Telephone Sales Training - Part 2
  • Telephone Sales Training - Part 3
  • The Psychology of Selling - Part 1
  • The psychology of Selling - Part 2
  • Time Management
  • Tips and advice for managers
• Venue Details
• Tutor Profiles
• Brochure Requests
• Home

Announcements

• New Courses for 2008
• Why come to us when we will come to you...
• Learning For Life
• Are You a Member of Our FlexiClub?

Testimonials

'...so many things that I feel I can incorporate into my presentations'
H.E. - Feb 2007
Blueprint