More Information

Who Will Benefit From This Course?

Designed for those who perform as sales function or are about to perform a sales function by telephone whether it is through to making a sale, or purely making appointments.

Description of the Course

All course material, lunch and refreshments are provided on the programme.

Course Objectives

- Examine the varying types of telephone sales call and accept the importance of setting objectives.

- Understand why and how people make decisions to buy and clarify the benefits of the products and/or services we sell.

- Plan the call and discuss effective sales communication techniques that will positively influence others.

- Increase confidence in our ability.

What You Will Gain

The knowledge and confidence of how to go about selling by telephone and key sales techniques. A practical set of personal action points for each stage of the sales process that can be utilised when selling.

Course Timings

- Start: 9.45 am - Finish 5.00 pm

Delegates Comments

"Excellent tutor and course. Really enjoyable."
"Whole course was very well presented. Top marks to tutor. Would recommend to anyone."
"Very well presented and made easy to understand."

Recommended Follow-on Course

- Basics of Selling - a fast track introduction to the world of selling.
- Improve Your Business Writing Skills - the principles and practice of effective business writing.
- Time Management - achieve more by working more effectively.

Delegate spaces available on the following course dates:

Date: 15th August, 2008
Venue: Tower 42, London
Brochure Price: £495.00
Online Price: £495.00 (Places Available)

Date: 13th October, 2008
Venue: Spearhead Regional Training Centre, Chipping Norton
Brochure Price: £475.00
Online Price: £475.00 (Price reduced for 2008 at this venue)

Date: 15th December, 2008
Venue: Tower 42, London
Brochure Price: £495.00
Online Price: £495.00 (Places Available)