This course takes delegates step by step through the professional sales process. This thorough course provides delegates with the opportunity to fully develop their professional sales skills with a structured review of each stage of the sales process using delegate exercises and tutor feedback. Delegates will leave the course with an individual plan for selling professionally.
For an open course option, click below
Introduction to Selling
Programme Contents
The Sales Process
Planning the Stages of the Sales Process
Targeting Customers
Creating a Professional Image
Pre Call Preparation
Making Appointments
Customer Meetings
Opening the Sale
Building Rapport
Identifying and Building Customer Needs
Building a Sales Case
Selling to Different Personality Types
Selling to multiple Decision Makers
Persuasive Communication
Presenting Your sales Case
Making Demonstrations
Sales Proposals
Dealing with Objections
Identifying Buying Signals
Gaining Commitment and Closing the Sale
Post Sales Activities