The course provides delegates with an in-depth understanding of body language and the implications that it has on communication in a sales situation. Delegates will also discover their own body language signals and therefore develop a plan of how they can be more effective in a sales situation.
This training course is available as an in-company option only. We can also tailor this course or create a bespoke training course for you.
Programme Contents
The methods of communication
The important of body language
The different signals and how to read them
Reacting to non-verbal signals
Dealing with gender differences
Identifying your own body language signals
What is in a handshake
Using body language to your advantage
How to develop your skills