Negotiation Skills Training for Managers Training Course

A two-day in-company training course

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you. Please call 01608 644144 for details.

• Course Overview:
• This course will provide each delegate with the knowledge and confidence to conduct successful managerial negotiations. This highly participative course will allow delegates to improve their skills through a series of individual and syndicate exercises.

Programme Contents

• The Difference Between "Selling" Ideas and "Negotiating" Solutions
• Negotiating Styles
• Improving Communication Skills
• - Models of Communication
• - Transactional Analysis
• - Questioning
• - Listening
• - Non Verbal Communication
• Characteristics of Successful Negotiators
• Qualities Found in Negotiation
• The Essential Skills of Negotiation
• - Laying the Foundations for Success
• - Behaviour Patterns
• - Assessing Bargaining Power
• Planning the Negotiation Strategy
• - Setting Objectives
• - Identifying the Gap/Overlap
• - Costing the Variables
• - Identifying Concession Areas
• - Identifying Potential Conflict
• Creating the Right Climate
• Case Studies
• Practical Negotiation Role Plays