Spearhead Training > In-company PA > PA’s Guide to Managing Others

PA’s Guide to Managing Others
an in-company only workshop

This workshop for PA's will help you to work with others more effectively. It will increase your value to the organisation through improving your understanding of some key management principles.

Programme Contents

Principles of Managing Others
The Elements of Management
The Skills Needed
The Need for Planning - Why Plan?
- 7 Steps of Effective Planning
Prioritisation
- Deciding What is Important
- Understanding Dependencies
Setting SMART Objectives
Working with Others
- What Motivates you?
- What Motivates others?
- When and How to Delegate
Influencing Skills
- Models of Communication
- Crystal Clear Instructions
- Getting Your Ideas Accepted
Being a Team Player
- Expectations and Work Ethics
- Assessing Your Team Qualities
Personal Action Plans