Spearhead Training > In-company PA > Executive P A Course
Executive P A Course
Enhancing executive performance
A ONE DAY WORKSHOP
The success of most organisations is dictated by the executive performance. This Executive PA course is about how to achieve executive teamwork. The executive PA has responsibility for much of the organisation and co-ordination of an office. This challenging task calls for tact and diplomacy as well as the ability to communicate. A good PA makes an huge contribution to executive effectiveness and requires numerous professional skills to be successful in this role.
Open course option:
Programme Contents
• Defining your Role
• Developing a Professional PA Image
- Characteristics of an Executive PA
- Improving your Credibility
- Building Confidence and Developing Self Esteem
• How to Take on greater Responsibility
- Taking the Initiative and Making Decisions
- Key Steps to Problem Solving
- Goal Setting Prioritising
- Delegating Professionally
• Managing your Boss
• Managing More than one Executive Boss
• Executive PA Communication Skills
- Listening Skills
- Giving and Getting Instructions
- How to Say “No’ Constructively
• Handling Interruptions
• Screening Callers
• Reducing and Managing Stress
• Goals for Your Job and Career
• Developing a Professional PA Image
- Characteristics of an Executive PA
- Improving your Credibility
- Building Confidence and Developing Self Esteem
• How to Take on greater Responsibility
- Taking the Initiative and Making Decisions
- Key Steps to Problem Solving
- Goal Setting Prioritising
- Delegating Professionally
• Managing your Boss
• Managing More than one Executive Boss
• Executive PA Communication Skills
- Listening Skills
- Giving and Getting Instructions
- How to Say “No’ Constructively
• Handling Interruptions
• Screening Callers
• Reducing and Managing Stress
• Goals for Your Job and Career