Sales Support

Who Will Benefit From This Course?

This course will show non-sales personnel their role in building business.

What is included in the fee

Lunch and daytime refreshments are included in your course fee.

Course Objectives

To show how individuals can have a positive effect on customer perceptions

To ensure delegates can identify the tell tale signs that should be actioned or reported backto your Company

To improve delegates communication and relationship building skills

What You Will Gain

You will learn how to relate to prospects, customers and sales personnel so you can make a
positive contribution to the sales effort. At the same time you will discover more of the marketing
and sales processes by which customers are won and kept.

Course Timings

Start 9.45 am - Finish 5.00 pm

Delegates Comments

Recommended Follow-on Course

Personal Effectiveness Programme – the time management programme for support staff

Telephone Skills & Customer Service – turning good morning into good business

Telephone Sales – the right way to win business on the telephone

Business Writing Skills – the principles and practice of effective business writing

Delegate spaces available on the following course dates: