Spearhead Training > Business > Persuading and Influencing Skills

Persuading and Influencing Skills
How to reach positive outcomes

This influencing training course is designed for people who have to positively influence others in order to achieve satisfactory outcomes. The course covers how to communicate persuasively without resorting to high pressure tactics. Delegates will learn how to develop rapport and build agreement through persuasive techniques. Delegates will also discover how they can negotiate with others and reach satisfactory outcomes that both parties find acceptable.

Programme Contents
The Principles of Influencing People
Persuasive Communication Skills
Finding out What Others Want
The Art of Using Conversational Questions
Using Summaries to Help Understanding
Structuring the Conversation
Your Communication Style
How to "Sell" Your Ideas to Others
How to Deal with conflict and Disagreement
Using Empathy
Positive Behavioural Techniques
Delivering a Difficult Message
Dealing with Objections and Challenging Questions
The Principles of Negotiation
Achieving Mutually Satisfactory Outcomes
Getting Agreement
Monitoring Agreed Action Plans
Action Plans

Description of Course

This one-day course covers the essential elements of influencing and persuading others. The day includes a series of exercises aim at developing delegates understanding and skills. One of the exercises identifies individual influencing styles and identifies the motivational requirements of different individuals when aiming to influence and persuade. The course covers how to communicate persuasively without resorting to high pressure tactics. Also covered are key tips and techniques that can be instantly applied to influencing and persuading.

1 Day - Non Residential
Additional Course Information

Delegate spaces available on the following course dates:

Date: 18th August, 2008
Venue: Tower 42, London
Brochure Price: £495.00
Online Price: £495.00 (Places available)

Date: 2nd October, 2008
Venue: Spearhead Regional Training Centre, Chipping Norton
Brochure Price: £475.00
Online Price: £475.00 (Price reduced for 2008 at this venue)

Date: 19th November, 2008
Venue: Tower 42, London
Brochure Price: £495.00
Online Price: £495.00 (Places Available)

Date: 17th December, 2008
Venue: Spearhead Regional Training Centre, Chipping Norton
Brochure Price: £475.00
Online Price: £475.00 (Price reduced for 2008 at this venue)

Fee includes course materials, use of video and other training equipment as required. Lunch and light refreshments are also included. Prepared key topic notes for delegates' future reference are provided. The number of delegates attending each course is limited in order to ensure individual participation.

If overnight accommodation is required we often have special arrangements with local hotels.