Persuading and Influencing Skills

Who Will Benefit From This Course?

This course is suitable for everyone who has to positively influence others to achieve satisfactory outcomes. As such, it is suitable for managers and supervisors who have to influence direct and non-direct reports, for staff who have to influence colleagues, and for anyone who’s job involves the need to persuade people positively.

What is included in the fee

All course material, lunch and refreshments are provided on the programme.

Course Objectives

Delegates will learn how to develop rapport and build agreement through persuasive techniques.

Delegates will discover how they can negotiate with others and reach satisfactory outcomes that both parties find acceptable.


What You Will Gain

Knowledge of how you can develop rapport and build agreement with others without resorting to pressure tactics
An understanding of your own influencing style and its effectiveness
Practice in communicating persuasively to build your skills
Many key tips and techniques that can be instantly applied to all influencing and persuading situations


Course Timings

Start: 9.45 am  Finish 5.00 pm

Delegates Comments

“Exercises were very helpful”

“Good mix of theory and practical”

“Very interesting”


Recommended Follow-on Course

Assertiveness Skills for those wishing to learn the art of confident communication.

Introduction to Management for those managing people of about to manage a team.

Supervisory and Team Leader Skills for those who are or about to become a Supervisor or Team Leader.


Delegate spaces available on the following course dates: