Assertiveness Techniques to Build Self Confidence

Who Will Benefit From This Course?

Assertiveness is for everyone. As such, this course is suitable for supervisors, managers, sales executives, administrative and support staff. If you sometimes find it difficult to be assertive, then this course is for you.

What is included in the fee

All course materials, including extensive post-course support materials.

All refreshments, including lunch.

Course Objectives

To provide delegates with a good in-depth knowledge of the techniques for assertive behaviour.

To help delegates develop their confidence and assertive communication skills

What You Will Gain

You will understand and practice the techniques for assertive communication. These techniques will help you to become more confident and to be able to say the right thing at the right time.

Course Timings

Start: 9.45 am - Finish 5.00 pm

Delegates Comments

“Thank you! I feel empowered. Instead of dreading certain situations & meetings I’m looking forward to trying out my new found skills.”

Thank you so much. I feel very positive indeed and ready to move on.”

Good use of tools to make you think about how you deal with situations.”

Very well presented, kept my full attention at all times”

I gained more confidence”

Recommended Follow-on Course

A structured personal development programme can be prepared from a selection of Spearhead courses. The following are recommendations - our tutors would be pleased to answer questions or advise:

Persuading & Influencing Skills – how to reach positive outcomes

Business Writing Skills – the principles and practice of effective business writing

Personal Effectiveness Programme - The time management programme specifically for support staff

Delegate spaces available on the following course dates: