Negotiation Skills Training - Account Management Training
A good negotiator is able to obtain deals in a competitive market with the minimum of concessions and Spearhead Training’s negotiation skills training equips delegates with the knowledge and skills to negotiate effectively. Delegates learn to distinguish between sales and negotiation and achieve favourable outcomes.
The course takes delegates step by step through negotiating to reach outcomes that both parties find acceptable. Delegates get ample opportunity to refine the skills acquired through practice, as this is a participative programme.
The negotiations skills training course consists of discussion, exercises, negotiation games and questionnaires. Topics covered include how to enter negotiation in the best way then breaks down each phase of the negotiation process. Over three days delegates learn how to deal with difficult buyers. They also learn how to minimise costly mistakes in the negotiation process.
Course numbers are limited to identify each individuals approach and allow the tutors to work on the detail and give advice on self development. Our tutors have hands on experience of negotiation at the highest levels in business with skilled buyers and they can offer a practical insight into how the skills learned can be applied to the business world.
Spearhead Training’s account management training equips delegates with the means to effectively manage large accounts and to develop the trading performance of those accounts. The course is designed for account executives, national account managers, regional account executives and those being targeted for the responsibility of managing accounts.
The account management training course focuses on the key elements of effective account planning and implementation. Managing and building relationships and ensuring a close working partnership are also addressed as well as strategies for business development
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Testimonials
'Fantastic & I recommend the course to all management levels'
D.B. -
Nov 2006
The Hospital Group
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