Spearhead Training > Management > Supervisory and Team Leader Skills
Supervisory and Team Leader Skills
First steps in organising and directing work effort
This two day supervisor training programme has been designed specifically for supervisors and team leaders who have to manage people whilst still working as part of the team.
Introducing the key skills necessary for organising and directing work effort, it is ideal for recently promoted supervisor/team leader or as a refresher for those who have not had formal training. Clear guidelines are given on each topic with practical exercises to instill the skills and techniques needed to succeed.
Programme Contents
- The Role of the Supervisor/Team Leader
- - Making the First Move into Management
- - Avoiding Pitfalls and Problems
- Team Leadership
- - The Mechanics and Dynamics of Supervision
- - Characteristics of Effective Teams
- - Developing Your Leadership Skills
- Motivating Yourself & Others
- - The Theory
- - Recognising the Needs of Subordinates
- - Putting Theory into Practice
- Controlling the Team
- - Quality and You
- - Setting Objectives
- - Work Allocation & Delegation
- - Dealing with Problem Behaviours
- - Discipline & Reprimand
- Maintaining Team Performance
- - Identifying Training Needs
- - On the Job Training
- - Performance Reviews
- Key Communication Skills
- - Leading Effective Team Briefings
- - Learning to Really Listen
- - Giving Clear Instructions
- Personal Effectiveness
- - Assessing Your Personal Efficiency
- - Urgent vs Important: Prioritising and Planning
- - Action Planning
Description of Course
This course introduces the role and responsibilities of the supervisor/team leader and covers the key skills necessary to make the transition from team member to team supervisor. Clear guidelines are given on each topic and exercises, case studies, role play, discussions and tutor feedback ensure the necessary skills are practiced. Self-assessment tools are used to help delegates relate the training points to their own team and situation.
The programme starts by identifying the role and responsibilities of the supervisor/team leader and the common problems faced when moving into this role. The difference between team leadership and team management is explored and the factors needed to create an effective team identified. The importance of controlling the teams output and methods for doing this are looked at, including giving feedback, how to deal with problem behaviours, motivating people, delegation and giving clear instructions. The course also includes a section on improving personal effectiveness through improving personal efficiency.
Throughout the programme delegates are encouraged to identify specific actions to implement on their return to work.
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2 Days - Non Residential
Additional Course Information
Delegate spaces available on the following course dates:
Date:
22nd October » 23rd October, 2008
Venue:
Spearhead Regional Training Centre, Chipping Norton
Brochure Price:
£975.00
Online Price:
£975.00 (Places Available)
Date:
1st December » 2nd December, 2008
Venue:
Tower 42, London
Brochure Price:
£995.00
Online Price:
£995.00 (Places Available)
Date:
2nd February » 3rd February, 2009
Venue:
Spearhead Regional Training Centre, Chipping Norton
Brochure Price:
£975.00
Online Price:
£975.00 (Available to Book Now)
Date:
23rd March » 24th March, 2009
Venue:
Spearhead Regional Training Centre, Chipping Norton
Brochure Price:
£975.00
Online Price:
£975.00 (Available to Book Now)
Date:
11th May » 12th May, 2009
Venue:
Spearhead Regional Training Centre, Chipping Norton
Brochure Price:
£975.00
Online Price:
£975.00 (Available to Book Now)
Date:
29th June » 30th June, 2009
Venue:
Spearhead Regional Training Centre, Chipping Norton
Brochure Price:
£975.00
Online Price:
£975.00 (Available to Book Now)
Date:
10th August » 11th August, 2009
Venue:
Spearhead Regional Training Centre, Chipping Norton
Brochure Price:
£975.00
Online Price:
£975.00 (Available to Book Now)
Date:
24th September » 25th September, 2009
Venue:
Spearhead Regional Training Centre, Chipping Norton
Brochure Price:
£975.00
Online Price:
£975.00 (Available to Book Now)
Date:
2nd November » 3rd November, 2009
Venue:
Spearhead Regional Training Centre, Chipping Norton
Brochure Price:
£975.00
Online Price:
£975.00 (Available to Book Now)
Date:
14th December, 2009
Venue:
Spearhead Regional Training Centre, Chipping Norton
Brochure Price:
£975.00
Online Price:
£975.00 (Available to Book Now)
Fee includes course materials, use of video and other training equipment as required. Lunch and light refreshments are also included. Prepared key topic notes for delegates' future reference are provided. The number of delegates attending each course is limited in order to ensure individual participation.
If overnight accommodation is required we often have special arrangements with local hotels.
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Nov 2006
The Hospital Group
